Job Description
As Senior ER Manager, you’ll lead employee relations across the business, ensuring cases are handled with care, consistency and confidence. You’ll be the subject matter expert for ER, supporting managers and the People team to navigate complex situations while balancing legal risk, business needs and our values.
This is a senior, hands-on role where you’ll combine expertise, judgement and coaching to help the business manage people matters in the right way.
What You’ll Do
- Lead complex and high-risk employee relations cases from start to finish
- Act as the escalation point for ER matters across the business
- Set and maintain high standards for ER processes and decision making
- Coach and support managers to build confidence in handling people matters
- Deliver training and guidance on employment law and best practice
- Work closely with the Head of HR on risk, strategy and complex cases
- Manage relationships with external legal partners and support tribunal cases where required
- Use data and insight to identify trends, risks and areas for improvement
- Support the business in preparing for legislative changes and evolving best practice
Who You Are
- Experienced in employee relations within a multi-site or fast-paced environment
- Strong knowledge of UK employment law and best practice
- Confident managing complex, sensitive and high-risk cases
- A trusted advisor who builds strong relationships across the business
- Calm, balanced and able to make sound, commercially aware decisions
- Passionate about creating fair, consistent and values-led workplaces
- Experienced coaching managers and developing capability
Our Values
Welcome Everyone We create warm, inclusive spaces where people feel genuinely welcome.
Work Hard and Be Nice to People We set high standards and treat each other with kindness and respect.
Hit Hawksmoor Standards We care deeply about quality and consistency every day.
Keep Evolving We stay curious, open to feedback and always looking to improve.
We’re building a team that reflects the richness and diversity of the communities we serve. At Hawksmoor, we welcome everyone and believe in creating a workplace where individuality is celebrated, kindness is key and high standards are met together. If this role excites you but you don’t meet every requirement, please apply anyway. You might be exactly who we’re looking for.
What you'll earn (you won't find "competitive salary” written instead of a figure on our watch!)
Up to £57,500
What you'll receive in return (Benefits)
- 50% off food at Hawksmoor for you and your loved ones
- Income protection and death in service cover
- Paid annual volunteer days
- Stream early wage access and financial wellbeing tools
- Referral bonuses from day one
- Exclusive savings on travel, shopping and experiences
- Full training and development with clear progression pathways
CIPD Requirement
Email Contact for candidates
Closing Date
Hawksmoor is a award-winning restaurant group known for high-quality British steak, sustainable seafood, and classic cocktails. We have 12 locations across the UK and Ireland, and 2 in the US. Across these locations we have 1400 employees.
We are proud to be the only restaurant group to be named in the Best Companies to work for list every year since 2012. We want to offer you a great job, that is good for your career, and a really good environment to work in. We are constantly working on creating a strong culture to support and reward our teams and to make sure we remain a brilliant place to work. We were the first restaurant in the UK to certify as a BCORP and are proud of our work around sustainability and purpose.