JOB SPECIFICATION
General Information
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Position Title |
HR Administrator HR Manager |
Reports To |
HR Consultant |
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Location / Site |
Head Office |
Department |
HR |
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Employment Status |
Full Time |
Date of Job Specification Review |
14th October 2026 |
Job Description
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Position Purpose |
The HR Administrator Manager plays a key crucial role within the Bayleaf HR Team, providing essential administrative support to the HR department, ensuring the efficient delivery of HR services across the business. providing support to the HR Director in the implementation of HR processes, projects and policies.
The purpose of the role is to assist with key HR functions during the entirety of the employee lifecycle, including recruitment, onboarding, maintaining accurate employee records and employee exits, in line with UK employment law and company policies. As the second-in-command, the HR Manager plays a critical role in all areas of HR, whilst promoting a positive work environment. They are responsible for ensuring the smooth operation of HR processes including (but not limited to) recruitment, onboarding, ER cases and the off-boarding of employees. They will manage and contribute to HR projects, under the guidance of the HR Director.
This position also helps to collate payroll-related information and acts as a point of contact for employees, handling queries and supporting the smooth running of day-to-day HR operations.
This position also acts as a trusted advisor to managers and employees, ensuring that HR best practice is consistently applied throughout Bayleaf.
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Organisation Chart |
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Responsibilitiees |
Support, Advice and GuidanceHR Administration and Employee Queries Manage the HR and Absence inboxes, triaging and allocating queries to the appropriate HR team members.
Track queries and follow up to ensure timely responses, providing interim updates and requesting further information where necessary.
Prepare standard HR correspondence, including references, probation letters and other routine employee communications.
Maintain and update standard HR templates and forms as required.
Employee Lifecycle Administration Support the onboarding and initial HR orientation of new Head Office employees. Coordinate employee leaver processes, ensuring termination paperwork is completed and relevant records and trackers are updated. Maintain accurate and up-to-date employee records throughout the employee lifecycle.
Payroll, Benefits and Absence Administration Support payroll preparation by collating and providing relevant data for cleaning operatives and supervisors, including corrections, deductions and referrals. Ensure holiday, sickness absence and other relevant leave are accurately recorded and checked on the HRIS and time and attendance system. Monitor sickness absence and sick pay information, liaising with employees and Payroll as required. Issue SSP1 forms to employees where required. Administer employee benefits and related processes as required.
Employee Relations Support Provide administrative support to the HR team on employee relations matters, including preparing and issuing correspondence and maintaining the ER tracker. Attend employee relations meetings to take accurate notes and prepare meeting records as required. Maintain accurate and up-to-date employee relations documentation and records.
HR Records, Compliance and Reporting Maintain accurate employee records, HR systems and trackers, including the ER, Right to Work and New Starters trackers. Monitor employment eligibility and right-to-work status, escalating issues or outstanding requirements as appropriate. Record employee accidents on the relevant reporting portal and ensure associated records are maintained. Support HR audits, inspections and compliance reviews undertaken by internal or external parties.
HR Projects and General SupportBe the first point of contact for managers and provide daily HR guidance and support across the entire employee journey, ensuring a consistent and first class HR delivery.
Support the coordination and delivery of HR training programmes, workshops and seminars.
Assist with the organisation of company events, meetings and HR-related activities.
Provide general administrative support to the HR team and undertake other reasonable duties consistent with the role as required.
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Person Specification
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Essential |
Desirable |
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Experience |
Background in an HR Administration or HR Assistant role. Competence in maintaining accurate employee records, HR systems and administrative trackers. Ability to handle confidential information and queries professionally. Familiarity with preparing correspondence, maintaining documentation and managing administrative processes.
This position also acts as a trusted advisor to managers and employees, ensuring that HR best practice is consistently applied throughout Bayleaf.
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Exposure to payroll, employee relations, absence management, onboarding or offboarding processes. Familiarity with using an HR information system (HRIS) or time and attendance system.
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Skills and Competencies |
Spanish and/or Portuguese language skills.
Excellent written and verbal communication skills, with strong attention to detail.
Highly organised, methodical and able to prioritise competing deadlines.
Good IT skills, including Microsoft Office and HR systems.
Strong interpersonal skills, with the ability to communicate effectively at all levels.
Able to work independently and collaboratively as part of a team.
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Working towards, or an interest in pursuing, a CIPD qualification.
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£33,000 - £35,000
Pension Scheme
21 days holidays (Including bank holidays)
Bayleaf FM is an independent facilities management company that has been operating since 2001. The company is known for its strong people, better operations, and smarter ways of working. Bayleaf FM has grown significantly, but its management structure and long-term partnerships have remained consistent. The company is recognized for its commitment to fair pay, real training, and a manager who knows their name. Bayleaf FM is a Living Wage Recognised Service Provider, and the development route from site team to management is a published one rather than an informal favor.