People Advisor

The successful People Advisor will act as the primary People Team contact for designated business areas across the Group, delivering a proactive, customer-focused HR advisory service. The role is heavily employee relations focused and will support managers and leaders in navigating a broad range of people matters, ensuring that Group policies, procedures and employment legislation are applied fairly, consistently and effectively. 

The post holder will provide expert guidance on absence management, performance management, disciplinary, grievance, capability, conduct and organisational change matters, taking ownership of a varied caseload and supporting managers to achieve positive business and colleague outcomes. 

Working closely with leaders and managers, the People Advisor will confidently challenge, influence and coach stakeholders to drive business change, improve management capability and support organisational objectives. The role requires strong problem-solving skills, sound judgement and the ability to provide pragmatic advice that balances legal compliance, commercial considerations and colleague experience. 

The successful candidate will possess a strong working knowledge of UK employment law and current HR best practice, enabling them to identify risk, recommend appropriate solutions and ensure all actions align with Group policies, procedures and values.

MAIN TASKS OR ACTIVITIES

• Provide a key contact service to both Management and colleagues across the Group. 

• Coach and support managers to build confidence and capability in all areas of people management. 

• Lead and support a wide range of complex employee relations cases, including disciplinary, grievance, capability, conduct, TUPE, redundancy, consultations, absence and performance matters, delivering pragmatic, legally compliant advice and solutions that support both colleagues and the business. 

• Monitor absence trends and support managers in reducing absence levels through effective case management ensuring KPI compliance is achieved. 

• Provide support to recruitment and selection processes and assist the People Advisory team to quality check 20% of interviews taking place across the Group. 

• Support the development and delivery of management training sessions on people-related policies and procedures. 

• Maintain accurate and compliant case records and documentation.  

• Operate within a culture of wellbeing to optimise attendance levels within the business by supporting and managing colleagues back to work. 

• Develop and maintain effective relationships with recognised Trade Unions, supporting consultation, negotiation, and employee relations matters to ensure positive colleague outcomes and compliance with employment legislation.  

• Work closely with managers and colleagues to improve working relationships, build morale and increase engagement. 

• Identify opportunities to improve people processes, management practices and colleague experience by effectively delivering our People Strategy.  

• Ensure you work in accordance with the Financial Regulations at all times.
• Follow all Group policies and procedures in accordance with the role and attend Mandatory training when requested to ensure compliance with Group policies and procedures.
• Ensure you work in accordance with the Equality Act 2010 and the Equality, Diversity & Inclusion Policy at all times.   
• To carry out any other duties as required as required by the People Team, Group Directors or Operation Directors, Deputy Chief Executive and Chief Executive commensurate with the position.

£39,756 - £44,143 per annum.

35 Hours per week

Jigsaw Homes Group offers employees a competitive 24 days holiday per annum rising incrementally to 29 days, plus statutory bank holidays and 3 concessionary days in December. We also offer our employees the option to buy/sell up to 5 days extra leave per year.

As a Jigsaw employee you will also receive incremental salaried pay, company sick pay, on-site gyms, access to our cash back health plan membership, enhanced maternity/paternity leave, training/development opportunities plus much more. See the benefits page on our website for more details.