People Operations Support (Systems and Processes)

Love data? Obsessed with improving processes? Curious about how systems can transform the employee experience?

At Converge Technology Solutions, we're looking for a People Operations Support professional who sees beyond administration and wants to use data, technology and process improvement to make a real impact. This role supports the development and optimisation of our People systems and processes, with Dayforce HRIS at the heart of our People technology landscape.

We are looking for someone who is naturally inquisitive, enjoys solving problems, and can spot opportunities to improve the way things work. If you find yourself asking "Why do we do it this way?" and "How can technology make this better?", we'd love to hear from you.

What you'll be doing

You'll play a key role in ensuring our People data, systems and processes are accurate, efficient and deliver meaningful insights to support business decisions.

You'll be:

• Maintaining and enhancing our Dayforce HRIS and People systems.
• Analysing People data to identify trends, opportunities and areas for improvement.
• Developing reports, dashboards and meaningful workforce insights.
• Supporting system upgrades, testing and continuous improvement activities.
• Reviewing employee lifecycle processes and recommending smarter, more automated ways of working.
• Mapping and documenting People processes to support operational excellence.
• Ensuring data integrity, compliance and high-quality employee records.
• Working closely with managers and colleagues to improve the employee experience through effective systems and processes.

What we're looking for

We're more interested in your mindset than your job title.

You might currently work in:

• HR Administration
• HR Systems
• People Operations
• Payroll
• Data Administration
• Business Support
• Process Improvement
• Business Analysis

You'll stand out if you have:

✅ A genuine interest in systems, technology and data

✅ Strong analytical skills and attention to detail

✅ An enquiring mind that challenges existing processes

✅ Experience using HR, payroll or workforce management systems

✅ Confidence working with reports, spreadsheets and data sets

✅ A passion for process improvement and finding smarter ways of working

✅ The ability to handle confidential information with professionalism and integrity

✅ A proactive approach and desire to continuously learn and develop. 

Why join us?

This is an exciting opportunity to build a career at the intersection of People, Data and Technology.

You'll join a supportive People Operations team where you'll have the opportunity to:

• Influence how People data is used across the business.
• Help shape and improve HR processes.
• Develop expertise in Dayforce HRIS.
• Gain exposure to predictive people analytics and reporting.
• Contribute to projects that directly improve the employee experience.
• Grow your career in a people-first organisation driven by Integrity, Unity, Commitment and Excellence.

The ideal candidate

We're looking for someone who:

"Loves turning data into insight, enjoys solving process problems, is curious enough to ask better questions, and wants to help modernise the way People Operations works."

If that sounds like you, we'd love to hear from you.