Talent Acquisition Specialist

Job Description

About Creature Comforts

We're redesigning the entire veterinary experience from the ground up - making access to vet care seamless, joyful and everyday for pets and their parents. No more struggling to get an appointment, waiting around in drab clinics, seeing a different vet every time, or stressing over how much it might cost you. Instead: instant booking through our app, calming spaces, a long-term vet team who knows your pet, and transparent pricing - with plenty of treats for pets and people along the way.

We're also bringing the joy back to vet care for the professionals delivering it. Vet teams have felt overworked and undervalued for too long, and we're on a mission to change that - which is why Creature Comforts is run by vets, for vets. Our purpose is simple: healthier pets and happier vets.

Founded in 2022 by Russell (a vet with over 25 years' experience) and Dan, we've grown into a family of 14 clinics across London and St Albans, with many more on the way. We're proud to have earned over 2,000 five-star reviews, and our customer and team satisfaction scores (NPS) are both industry-leading.

We're building the vet group of the future. If you share our passion for doing things differently, we'd love to hear from you.

The Role

We're looking for a Talent Acquisition Specialist to own recruitment end to end as we scale to 300+ employees within the next 18 months. You'll join a newly built in-house talent function backed by a modern ATS that takes care of the repetitive admin, scheduling, compliance tracking, offer generation, so your time goes where it counts: building relationships with candidates and sourcing the people who'll shape what Creature Comforts becomes next.
  • Experience in an in-house or agency recruitment role, managing the full hiring process end to end
  • A track record of sourcing candidates directly, LinkedIn, and beyond job boards
  • Strong written and verbal communication, with candidates and internal stakeholders alike
  • The organisation to manage multiple live roles at once without losing quality or pace
  • Comfort working within an ATS, with accurate data entry and pipeline management
  • An understanding of right-to-work requirements and recruitment compliance basics

It's a bonus, not a requirement, if you've also recruited clinical or regulated roles (veterinary, healthcare or allied health), used Teamtailor or a similar modern ATS, explored AI tools in sourcing or screening. We'd rather hear from a great recruiter who's excited to learn than rule anyone out on a checklist.

Job Responsibilities 

Recruitment delivery
  • Own end-to-end recruitment for clinical, operational and support roles, from brief to signed offer
  • Write clear, engaging job adverts and role profiles for our careers site and other channels
  • Coordinate shortlists, interview panels and feedback with hiring managers through our ATS-automated workflows
  • Issue offers, manage pre-employment checks and hand over smoothly into onboarding
Sourcing and pipeline building
  • Proactively source candidates through LinkedIn, direct outreach, talent pool development and specialist channels.
  • Build pipelines for high-volume and business-critical roles, so we're not starting from zero every time a vacancy opens
  • Represent Creature Comforts at career events, university open days and sector networking

Candidate experience and reporting
  • Be the main point of contact for candidates, with timely, professional and personal communication at every stage and aligned with our SLA’s
  • Gather candidate feedback and feed it back into how we improve
  • Track metrics — time-to-offer, source of hire, conversion rates, and keep the ATS accurate and current

What you'll earn (you won't find "competitive salary” written instead of a figure on our watch!)

£35,000 per annum 

What you'll receive in return (Benefits)

  • 200 hours annual leave plus bank holidays, and your birthday off after one year
  • Salary sacrifice pension (5% employee, 3% employer)
  • Healthcare incentive after 12 months
  • Genuine career development as we grow
  • A supportive, inclusive culture, and yes, dog-friendly workplaces
  • The chance to help build a talent function from the ground up, not just fill vacancies within one

CIPD Requirement

Not required

Email Contact for candidates

recruitment@creaturecomforts.co.uk

Closing Date

11/09/2026