People Advisor

Are you passionate about people and ready to make a real impact?

Join us at our Head Office in Carlisle as a key player in our People team, where you'll support the Head of People and People Manager in delivering a proactive, high-quality service across our business divisions. This is your opportunity to be the go-to expert for first-line guidance on all things people-related — from day-to-day activities to exciting projects — all while ensuring we stay aligned with employment legislation and our internal processes.

THE JOB

• To support the People Manager in the delivery of the People service specifically in relation to day-to-day transactional activities ensuring that the advice is legal and compliant.
• To act as the first line contact for Line Managers and employees on all People relation matters and provide guidance and advice on managing these as required, including absence management, grievances and disciplinaries.
• With support from the People Manager, partner with business managers to coach and support on a variety of people practices, ensuring they are equipped to identify, address and resolve issues in accordance with policies and procedures.
• Coordinate the implementation of people change projects ensuring employees are engaged, communicated with and are developed to enable the change.
• Support and co-ordinate the recruitment processes for all relevant job vacancies, ensuring there is a robust search and selection process in place.
• Assist in the development and implementation of onboarding and training programs.
• To support the Line Managers on performance management agenda with particular focus on coaching, performance improvement and development.
• Ensure data contained within the people database and personnel files, is both accurate and reliable, and enables the people team to effectively analyse the information.
• To extract and prepare People data to assist the business with identifying opportunities for business improvement and growth can be measured.
• To support the development of People policies and procedures which includes compliance of employment law.
• To ensure any new or revised policies and procedures are cascaded to the relevant teams in a timely manner.
• To co-ordinate and facilitate employee committees and other employment meetings as required, in order to promote engagement and excellent employee relations.
• Provide support to the People Coordinator with day-to-day transactional activities, as required, including ad hoc cover during busy times and periods of leave.
• To develop and maintain own up-to-date knowledge of relevant legislation and best practice. 

SKILLS, EXPERIENCE AND QUALITIES REQUIRED

• Ideally CIPD qualified or working towards Level 5.
• A sound knowledge and understanding of employment legislation and employment issues.
• Previous, demonstrable experience of leading ER cases and seeing them through to conclusion.
• Competent user of HR databases and Microsoft Office.
• Confident communicator with excellent interpersonal skills.
• Proven ability to handle sensitive and confidential information
• Strong problem-solving and conflict resolution skills.
• Analytical skills with strong attention to detail.
• Ability to prioritise tasks and work to specific time frames.
• Previous experience working in a People role.
• Ability to influence People related decisions. 
• A full driving licence is a requirement of this role as there will be travel required to our sites.

£32,000 - £35,000 depending on experience

BENEFITS

As part of The Billington Group we offer a wide range of employee benefits including:

An attractive salary package.

Annual salary reviews in September each year.

A minimum of 25 days annual leave.

Opportunity to work for a well-established family-owned business with ambitions for growth and innovation.

 Your Health

Health Assured, CareCoins and WeCare Programmes -  Access to an Employee Assistance Programme which offers online GP appointments, counselling and health and wellbeing advice.

Sick pay: Generous company sick pay entitlement.

Health Cash Plan: A health cash plan allowing colleagues to claim back money spent on everyday health care such as optical, dental, physiotherapy and much more.

Your Lifestyle

Staff Discount: Colleagues are eligible for a generous staff discount on selected products at our Country Stores.

Cycle to work scheme: A salary sacrifice scheme saving you tax on the purchase of a new bicycle and associated equipment.

Flexible life assurance and critical illness cover: Choose to increase the level of life assurance cover already provided to you by the company or add critical illness cover, all at preferential rates.

My Savings Hub: Access to an exclusive member’s discount website with over 3,500 brands where you can save money and earn cashback on spends from grocery shopping to holidays.

Salary finance benefits: Savings schemes, preferential rate loans and wage advances all through payroll as well as tools for financial education.

 Your Future

Pension: Enrolment into the Company pension scheme after 3 months of employment

Training & Development: Role specific training and ongoing training and development opportunities identified through our annual appraisal programme.