Job Description
We’re more than just a nursery group. We’re the UK’s most innovative early-years education provider.
At N Family Club, we dreamed of reimagining early years education. Becoming a place that fosters creativity, embraces a curriculum-led approach, and prepares children for the modern world. We’re proudly making our dream a reality – and we want you to be a part of it!
Our Support Office is the engine that keeps N Family Club running smoothly – from operations and finance to people, marketing, and strategy. We’re a tight-knit, fast-paced, and mission-driven team that works together to create exceptional experiences for families and team across all our nurseries. Whether you’re a seasoned expert or early in your career, you’ll be empowered to grow, contribute ideas, and make an impact every day.
What you’ll be doing…
Advising & Empowerment
- Trusted ER Partner: Act as the first point of contact for employee relations (ER), building strong relationships with Regional Directors and Nursery Managers.
- Manager Coaching: Upskill and coach managers to confidently handle absence, performance, probations, and grievances.
- Capability Building: Create practical toolkits, templates, and training to enable manager self-service and address knowledge gaps.
- Team Support: Guide new managers through onboarding and support People Assistants with administrative process delivery.
Experience & Engagement
- Training & Engagement: Deliver engaging training sessions and attend regional meetings to reinforce policy consistency.
- Wellbeing Champion: Advise on Occupational Health and mental health support, helping managers spot and act on wellbeing concerns early.
- Culture & Inclusion: Drive initiatives that boost retention, promote inclusive practices, and evolve the overall employee experience.
- Operational Excellence & Compliance
- Pragmatic Compliance: Provide timely, up-to-date legal advice (including upcoming Employment Rights Act updates) to minimize risk.
- Policy & Change Management: Maintain compliant people policies and support organizational change like restructures or redundancies.
- HRIS Superuser: Act as the platform expert for HiBob, driving data integrity, regular audits, and system process improvements.
- Safeguarding: Ensure all people operations are executed fairly and strictly align with safeguarding and H&S regulations.
Collaboration & Continuous Improvement
- Cross-Functional Collaboration: Partner with the wider People team to simplify processes, enhance automation, and future-proof HR services.
- Data-Driven Insights: Use data and feedback to spot trends, recommend policy updates, and constructively challenge decisions.
- Value Ambassador: Role model company values and champion a "hassle-free" employee experience.
You should have…
- Proven experience as an HR generalist or People Advisor, with a strong and demonstrable focus on employment relations -ideally in a multi-site organisation.
- Experience advising on the full range of ER cases including disciplinaries, grievances, performance, absence, flexible working, and probation.
- Experience implementing, configuring, or acting as a superuser on HRIS or case management systems. HiBob experience is a bonus but not essential.
- Experience delivering training or coaching to managers on people processes and ER matters.
- Experience working within, or passion for, the early years, education, or care sector.
What you'll earn (you won't find "competitive salary” written instead of a figure on our watch!)
The N Advantage
- Salary up to £45,000 per annum, based on experience and dedication
- Flexible hybrid working model for work-life balance
- Up to 35 days holiday – including a personal ‘Me’ day and Christmas closure
- £100 annual learning fund, plus access to in-house development opportunities
- Enhanced family leave for parents, carers, and more
- 40% childcare discount, plus 6 emergency days annually
What you'll receive in return (Benefits)
And that’s not all!
- 5-year loyalty bonus – around-the-world trip + 2 bonus weeks off
- 10-year loyalty bonus – ‘Out of this world’ experience + 2 extra weeks off
- Referral bonus – earn up to £1,000 per successful hire
- Amazing discounts – save on groceries, shopping, fitness and more
- Travel support – season ticket loans and cycle-to-work scheme
- Socials & wellbeing – annual parties, team events, gym discounts, and online fitness
CIPD Requirement
Level 5 Required
Closing Date
07/08/2026
About N Family Club
We’re N Family. Inspired by futures. Focused on achieving every goal. And empowered by people who dream big.
We began with a dream. To be the highest quality, and most loved, early years education group in the UK. We imagined a future of early years education that was different. Where a focused, curriculum-led approach would inspire big dreamers and big career movers. Where children are prepared for this ever-changing, modern world and where people come to life when they come to work!