People Business Partner - Hybrid (York)

RotaCloud is a growing technology company based in the heart of York, providing employee management software to thousands of businesses across the UK and worldwide.

We’re looking for a People Business Partner to join our People team and play an important role in how People support shows up across RotaCloud: trusted, human, commercially aware and genuinely useful.

Working closely with our Head of People, you’ll support managers, employees and the wider People team across everything from day-to-day advice and employee relations to policy updates, manager coaching and continuous improvements.

What you’ll be doing:

 • Working closely with the Head of People to support the delivery of the People function across RotaCloud

 • Acting as a trusted point of contact for managers and employees on day-to-day and more complex people matters

 • Giving clear, balanced advice that helps people understand their options, risks and next steps

 • Coaching managers through performance concerns, absence issues, difficult conversations and employee relations matters

 • Managing ER cases including investigations, disciplinaries, grievances, absence and performance processes

 • Helping managers address issues early and choose the right approach, whether informal, formal or something in between

 • Supporting our HR Advisor through guidance, context sharing and being a sounding board

 • Keeping our handbook, policies and people guidance up to date as legislation, best practice and business needs change

 • Communicating relevant people updates clearly across the business

 • Spotting themes, risks or recurring issues and helping improve how we support our people

You’ll thrive in this role if you:

 • You’re confident building relationships with stakeholders at different levels across different teams

 • You enjoy variety and are comfortable balancing day-to-day support with more sensitive or complex matters

 • You can stay calm, thoughtful and practical when things are moving quickly, or there are different views involved

 • You’re comfortable working in a small People team where you’ll be close to the detail and able to make a visible impact

 • You have a good sense of judgement and know when to ask questions, offer challenge or escalate

 • You take a thoughtful approach to People work, balancing policy, fairness, risk and what makes sense in the situation

 • You’re naturally curious about the business and want to understand how People decisions affect both employees and commercial outcomes

What we're looking for:

 • Experience in a People role supporting managers and employees through a broad range of day-to-day and more sensitive people matters.

 • Strong employee relations experience, including performance, absence, conduct, capability, disciplinary and grievance matters.

 • Confidence supporting formal People processes such as investigations, hearings, outcomes and case documentation.

 • Coaching mindset and critical listening skills, with the ability to understand what is really driving an issue. 

 • Sound judgement, with the ability to consider context, risk, fairness and business needs.

 • Ability to build trust with managers, employees and stakeholders at different levels of the business, providing advice that is clear, balanced and useful.

 • Good working knowledge of employment law, with an interest in keeping up to date with relevant changes, including reviewing and updating HR policies and handbook content.

 • Strong written and verbal communication skills, including the ability to explain sensitive or complex matters clearly.

Where you’ll be working

This is a hybrid role with 2/3 days a week spent in our open-plan office in the centre of historic York and also the flexibility of working in your own home. 

What are you waiting for?!

If you know your way around people problems, are comfortable in the grey areas and can manage the occasional “you couldn’t make it up” moment, we need to talk !

Apply directly through our website or follow the URL : https://rotacloud.com/careers/

Salary between £40k- £45k depending on experience 

What’s in it for you?

 • Paid lunch break 

 • Hybrid flexible working 

 • 34 days holiday inc. BH's (length of service increases to 41) 

 • Options to buy and sell holidays

 • Private healthcare 

 • Enhanced family-friendly benefits

 • £500 per year to spend on learning and development 

 • Monthly department lunches & bi-annual company events

And if this wasn’t enough, we have plenty more, less exciting, but equally useful benefits!