People Relations and Culture Specialist
- NICE
- Hybrid (Manchester, UK)
- 05/06/2026
Job Description
The People Team
We are the heart of our organisation’s culture and people experience- passionate about empowering our colleagues and leaders to thrive, perform and grow. Our team provides expert People (HR) advice, guidance and support that enables confident, values-based leadership and ensures every colleague is treated fairly, consistently, and in line with employment legislation and best practice.
Spanning the full spectrum of People practice, we lead on Organisational Development, Learning and Development, Strategic Business Partnering, People Relations, Policy Innovation, Reward, Resourcing, Change Management, Health and Wellbeing, and People Data and Insights. Together, we shape the conditions for an inclusive, high-performing and future-focused workforce.
Everything we do is grounded in our commitment to helping NICE deliver world-class guidance that is high quality, timely, relevant, and impactful. We are proud to be key drivers in creating a brilliant organisation by enabling its most important asset- its people.
Job Purpose
To support the People Relations and Culture Team Lead in developing and delivering strategic and operational People Relations and Culture activities. Ensuring delivery of effective People Relations and Culture activity across the organisation. Ensuring compliance with employment law and best practice, fostering positive working relations, and balancing the needs of colleagues and union representatives.
To support the embedding a culture of Just and Restorative learning, aligned to NICE values, they will be a key promoter and influencer across the team and the organisation.
Main duties of the job
- Coach, advise, challenge and support at all levels across NICE, on a range of complex or sensitive employee relations issues, change management, organisational development and culture change. This will involve exploring, triage and analysing of issues, providing timely solutions focussed advice, appropriately balancing risks and benefits.
- Supporting the embedding a positive climate of people relations in line with Restorative and Just Learning principles and NICE values, ensuring the provision of professional, timely and solutions-focused advice.
- Supporting with People Relations issues escalated by the People Hub as appropriate, including complex sickness absence and supporting directorates with the development of local health and wellbeing plans.
- Work collaboratively with Staff Networks, Freedom to Speak Up Guardians and Ambassadors and Trade Unions in identifying areas of improvement and triangulating workplace soft intelligence to improve colleague experience.
- Support the “listening up/Speaking up” agenda including working with Freedom to Speak up Guardians and developing an in-house restorative conversations and internal/external mediation offer.
- Support with the design and implementation of toolkits and/or frameworks that integrate restorative just learning principles, to ensure colleagues have the required skills, knowledge and understanding re the management of people relations issues, policy and process.
- Provide support and guidance to managers in job design relating to management of change, where required, utilising Job Evaluation knowledge skills and experience, including undertaking JE panel activity as required.
- Measuring a range of appropriate and progressive KPIs that align with Just and Restorative culture principles and analyse, interpret, and present data to highlight issues, risks, and support decision-making.
- Responsible for ensuring People Relations Casework/databases/trackers are managed and maintained regularly identifying improvements where needed, to enable accurate reporting to the People and Senior Leadership teams and partnership forums.
- Monitor the type, complexity, and volume of People Relations cases in the organisation and work collaboratively and in partnership with others to propose appropriate solution focussed outcomes as well as any suggested process or policy improvements applying a restorative and just lens.
- Collaborate with colleagues across the People Services Team and wider NICE to improve and deliver new ways of working aligned to NICE Values, Restorative Just Learning Culture and the People Strategy.
- Contribute to the review, refresh, development and embedding of directorate People Policies and processes that are aligned to NICE values and a Restorative and Just Learning Culture.
- Contribute to Team projects, and working collaborative with stakeholders across projects/functions, building in contingency and adjustments as necessary.
- Ensure joint partnership and collaborative working with internal and external key stakeholders including Trade Unions, third-party suppliers such as Occupational health, other directorate teams and with the wider People Team.
- Act as cultural ambassador across NICE, embedding and promoting restorative just and learning culture principles alongside NICE values, and Equality Diversity and Inclusion into day-to-day people practices and leadership behaviours.
- Support and deliver learning interventions where required to build capability and confidence in application of restorative approaches.
- Champion psychologically safe environments and informal conflict resolution as first choice mechanisms through influencing, coaching and practice development.
- Support the delivery of mid- and long-term EDI strategies, organisational and directorate KPIs and contribution to the delivery of action plans aligned to the People Strategy, culture change and transformation agenda.
- Deputise for and support the People Relations and Culture Team lead in delivery of the People Relations Strategy and service, including Organisational Development, Equality Diversity Inclusion and engagement initiatives, ensuring coherence and alignment with organisational values.
What you'll earn (you won't find "competitive salary” written instead of a figure on our watch!)
Please note we are happy to accommodate secondment requests.
NHS AfC: Band 6
Min salary £37,338 - Max salary £44,962 per annum
What you'll receive in return (Benefits)
Generous NHS Pension - Secure your future with one of the most rewarding pension schemes in the UK
Flexible working - Enjoy a healthy work-life balance with options like remote working, compressed hours and flexible start/finish times
Exclusive discounts - Save on shopping, dining and more with a Blue Light CardTime to recharge - Start with 27 days' annual leave plus bank holidays
Inclusive staff networks - Join supportive communities like Women in NICE, Race Equality Network, Disability Advocacy and NICE and Proud - we celebrate diversity
Tailored development - Grow your career with personalised learning and development opportunities
CIPD Requirement
Email Contact for candidates
Closing Date
NICE benefits include:
Generous NHS Pension – Secure your future with one of the most rewarding pension schemes in the UK.
Flexible Working – Enjoy a healthy work-life balance with options like remote working, compressed hours and flexible start/finish times.
Exclusive Discounts – Save on shopping, dining and more with a Blue Light Card.
Time to Recharge – Start with 27 days’ annual leave plus Bank Holidays.
Inclusive Staff Networks – Join supportive communities like Women in NICE, Race Equality Network, Disability Advocacy and more – we celebrate diversity
Tailored Development – Grow your career with personalised learning and development opportunities