Policy & Training Compliance Lead - Social Care Charity - Full or Part Time

Are you passionate about improving quality, strengthening compliance, and helping teams deliver outstanding support?

The Grange Centre is looking for a proactive and collaborative Policy & Training Compliance Lead to help us maintain high standards and continue inspiring our community.

This is an excellent opportunity for someone who enjoys staying up to date with changing legislation, leading policy updates and rollouts, auditing compliance, and ensuring that policy and training knowledge is fully embedded across an organisation.  

Why join us?

At The Grange, our mission is to support people with learning disabilities to live independent, meaningful and fulfilling lives.

You’ll join a friendly, values‑driven organisation where your expertise is valued and you will directly improve the experiences and outcomes of those we support.

What you’ll be doing  - in this pivotal role, you will:

Drive quality and compliance

- Lead the development and embedding of effective quality systems and processes.

- Monitor compliance with CQC and National Housing Federation frameworks.

- Carry out audits, analyse data and support teams to take action that improves results.

- Oversee complaints and feedback processes, ensuring timely, appropriate responses.

Support safeguarding and risk management

- Act as joint Safeguarding Lead and serve as our Caldicott Guardian.

- Promote a positive approach to risk that reflects our mission, vision and values.

Strengthen organisational learning

- Audit medication administration, Nourish records and key back-office functions.

- Work closely with teams on training needs, compliance, and embedding best practice.

- Deliver briefings, lunch‑and‑learn sessions or training to enhance knowledge.

Lead on policy and governance

- Ensure policies are up to date, legally compliant and reflective of sector guidance.

- Draft new policies where needed and support colleagues in implementation.

Report and advise

- Use data to identify trends, risks and opportunities for improvement.

- Provide clear reports and recommendations to the Senior Leadership Team and Trustees.

Salary: £35,000–£40,000 per annum FTE, depending on experience

Hours: 3–5 days per week

Location: Bookham, Surrey - due to the nature of this role, you will be required to be present onsite each day.

• Annual leave 35 days, including bank holidays, rising to 37 days after 2 year’s service. Pro-rated for part time employees
• Annual salary review
• Contributory pension scheme with 4% employer contribution
• Extensive internal training programme
• Staff discounts on delicious home cooked food and hot drinks at our Courtyard Café (open Mon – Fri)
• A focus on wellbeing, including a 24/7 confidential Employee Assistance Helpline and access to trained counsellors
• Monetary staff referral scheme
• Free onsite parking; 20 min walk to local train station; 5 mins from local bus stop (479)
• Beautiful countryside location
• Chance to have your voice heard – regular Employee Forum and Annual Staff Survey
• Supportive and knowledgeable team to learn from.

What Colleagues Say

Don’t just take our word for it, here’s a snippet of what our team had to say in our October 2025 staff survey:

95.2% of the team say they understand how the purpose and values of The Grange Centre relate to their job.

92.9% say that The Grange Centre provides them with the training they need.

We have an open, no blame culture as emphasised by 96.4% of the team saying that The Grange Centre provides an environment where they feel able to admit when they make a mistake. 

89.2% feel they are a valued member of The Grange Centre team. 

90.3% feel they can express their ideas and opinions. 

95.2% find their colleagues to be helpful and supportive.