Training Administrator

Role Overview & Salary & Benefits

• Full-time role aligned to our established four-day working week, Monday to Thursday
• Salary Range: £24,000-£28,000 (based on our 4-day week working pattern)
• Excellent holiday package, including additional birthday leave and additional discretionary leave over the Christmas and New Year period
• Employer pension contributions and annual bonus scheme worth up to 10% of salary, plus many other benefits!

Situated at the heart of our business, this role is as diverse as it is rewarding, offering plenty of opportunities to get involved in a range of tasks, to support our training delivery team, our coaches and assessors, and the delegates on our programmes.

This is a permanent, full-time role aligned to the four-day working week we operate across our business. The working week is Monday to Thursday; the role is not classified as part-time.

The role is mostly remote (home-based), with in-person days held in Peterborough or London for meetings and other business needs. The successful candidate must be based in England, within a reasonable commuting distance of either location, and able to attend in-person when required (typically between 1-4 days per month).

Key Tasks & Expectations for this Role

• Providing day-to-day admin support to our team and updating our work schedule for the team
• Dealing with course enquiries and enrolments
• Updating our online systems and online learning platform
• Registering delegates onto our qualification and accredited programmes
• Liaising with other team members to ensure fees for training courses are paid in a timely manner
• Organising assessment submissions and completing the necessary tracking of delegate information
• Supporting the wider team with preparation for external quality audits for our qualification programmes
• Liaising with delegates on our programmes to ensure that they receive an excellent level of personalised support for their programme (this will be via email/telephone/online over Teams or Zoom)
• Ensuring that all face-to-face and online events run smoothly, delegates are kept informed and supported
• Updating our marketing course brochures and course information and ensuring our website is up to date
• Contributing to our marketing activities on our business social media platforms and network groups
• Attending team meetings and organising agendas, and meeting minutes
• Organising surveys and working closely with other team members to review and evaluate the results
• Engaging in personal and professional self-development
• Being an ambassador for our brand and actively and positively promoting the work we do

Our Ideal Team Member for this Role

We're looking for an individual who thrives in a varied and evolving environment, is exceptionally well organised, and is highly capable of using their own initiative. You will be confident working independently, managing multiple tasks and priorities at the same time, and responding effectively to requests arriving through different channels. We have the ambition to grow, so our new team member should be supportive of change and comfortable identifying opportunities to improve the way they work.

What’s required for this role:

• A keen eye for detail and someone who takes pride in their work
• Excellent time-management skills, with the ability to use your own initiative and work independently
• Positive and proactive attitude and approach to your work
• Exceptionally skilled in communication, both written and verbal, in English
• Proficient in Microsoft OfficeSuite
• At least Level 2 (equivalent to GCSE) in English
• Relevant qualifications for the role (such as Business & Administration)
• Eager to learn, grow, and embrace change, with a passion for personal and professional development
• Ideally experienced with using business and project management online systems
• Experience of working with AI tools would be an advantage
• Creative skills would be a bonus, such as video editing, content writing, or graphic design

It would be great if our new team member has some experience of working in a learning and development environment, or training organisation, however whilst we place a lot of value on experience and qualifications, getting the right team member who will support us to deliver an excellent learning experience for our partners is was matters most! The successful candidate must be legally able to work in the UK and be based in England, within a reasonable commuting distance of Peterborough or London.

What’s on Offer for this Role

• Permanent, full-time role aligned to our established four-day working week, Monday to Thursday
• Flexible working
• Salary of £24,000–£28,000, with the opportunity to increase as the role and responsibilities grow
• Excellent holiday package, including additional birthday leave and discretionary leave over the Christmas and New Year period
• Employer pension contributions and annual bonus scheme worth up to 10% of salary, paid annually
• Pro-rata working from home allowance to contribute towards utilities - paid in addition to salary
• Resources Provided: The successful candidate will be provided with a laptop and mobile phone, and there is further financial support available to accommodate for any home working equipment required. Any stationery and work-related equipment will be purchased by the employer.
• Other Benefits: Option to undertake training courses which are delivered through Grow Development Solutions, which can provide for further opportunities. Opportunities for other work-related development and coaching to support own personal and professional development.
• We also have regular team gatherings and each year we have a celebratory Christmas gathering, which is fully funded by the business.

Interested in Applying? 

Stage 1: CV and covering letter, outlining your experience and what you can bring to our team and business! Please email this directly to Amie Nazaruk-Wheeler:

amien-w@growdevelopmentsolutions.com

Stage 2: Initial online meeting – if we feel from your CV and covering letter that you would be a good fit for this role, we will invite you to a short 10-15 minutes meeting via Zoom or Teams. This will be an informal conversation about your application and your suitability for the role and will provide an opportunity for you to ask questions about the role and what it would be like to work with us.

Stage 3: Online/In-Person Interview - those short-listed from Stage 2 will be invited to join us for an interview (questions can be provided in advance) and a short work-related in-tray exercise. Approximately 45 minutes to 1 hour should be allowed for the interview. Dates and times for interviews will be agreed in advance.

Stage 4: Employment Offer (subject to satisfactory references and background checks).

We will review applications as they come in.

The deadline to apply is 11th September 2026.

We anticipate that Stages 2 and 3 will take place between 14th and 25th September 2026, although we can be flexible depending on availability. We hope to appoint someone who can start in the role on 2nd November 2026.

We are committed to creating a supportive and inclusive environment for all our applicants and employees. If you require any reasonable adjustments during any part of the application process, please let us know so we can discuss and arrange these.

The salary band for this role is £24,000-£28,000, based on 30 hours across a 4-day week.

What’s on Offer for this Role

• Permanent, full-time role aligned to our established four-day working week, Monday to Thursday
• Flexible working
• Salary of £24,000–£28,000, with the opportunity to increase as the role and responsibilities grow
• Excellent holiday package, including additional birthday leave and discretionary leave over the Christmas and New Year period
• Employer pension contributions and annual bonus scheme worth up to 10% of salary, paid annually
• Pro-rata working from home allowance to contribute towards utilities - paid in addition to salary
• Resources Provided: The successful candidate will be provided with a laptop and mobile phone, and there is further financial support available to accommodate for any home working equipment required. Any stationery and work-related equipment will be purchased by the employer.
• Other Benefits: Option to undertake training courses which are delivered through Grow Development Solutions, which can provide for further opportunities. Opportunities for other work-related development and coaching to support own personal and professional development.
• We also have regular team gatherings and each year we have a celebratory Christmas gathering, which is fully funded by the business.