People Performance Lead (HR Advisor)

The People Advisory Lead drives colleague performance, experience and culture by providing expert people management guidance and employee relations support. Acting as a key point of contact for managers and employees you will ensure people issues are handled promptly, effectively and consistently in line with company Values whilst proactively partnering with managers to identify and address the root causes of poor performance.

Employee relations casework

•     Manage a caseload of ER matters -including disciplinary, grievance, sickness absence, and capability -from initial query through to resolution

•     Draft and review letters, invite notices, outcome letters, and correspondence, ensuring they are accurate, fair, and legally sound

•     Escalate appropriately to the Head of HR where cases are complex, high risk, or require more senior input

•     Maintain accurate case records and contribute to ER MI and reporting

Supporting fast, firm, fair

•     Be an active ambassador for fast, firm, fair -the approach THN uses to manage performance and conduct -supporting its consistent application across the organisation

•     Support the delivery of manager-facing resources: one-pagers, toolkits, guides, and FAQs that help managers handle conversations and cases with confidence

•     Attend team briefings or manager sessions in the field where on-the-ground HR presence adds value

Stakeholder engagement

•     Build partnering relationships with managers and team leaders across THN -being visible, accessible, and trusted

•     Support field-based staff engagement where required, including travel to schemes to provide face-to-face HR support

•     Represent the People team professionally in all interactions -embodying the service standard the function is building

Employee relations and policy

•     Take part in policy reviews, keeping them current, accessible, and consistently applied

•     Provide first-line ER support to managers on straightforward cases, knowing when to escalate to the ER Specialist Lead

•     Contribute to manager capability work - one-pagers, toolkits, and briefings that make it easier for managers to manage well

Learning and continuous improvement

•     Stay current on employment law and HR best practice, flagging relevant changes to the team

•     Contribute ideas for improving HR processes, templates, and the overall service experience

•     Support the Head of HR to deliver projects and initiatives

Performance Development

·         Support the Head of HR and CPO in the design and roll out of an effective performance management system

We are looking for someone who is commercial, pragmatic, resilient, grounded, gets things done, and brings the right attitude to a busy people function.

The Housing Network is committed to a fair and inclusive recruitment process. We welcome applications from candidates with diverse backgrounds and lived experience.

Circa £40,000

• Long Service Awards
• Employee Assistance Programme
• Company Socials
• Annual Anniversary Chocolates 
• Study Support